What is a WhatsApp Store?
A WhatsApp store is a fully functional online store that seamlessly integrates with WhatsApp, allowing customers to browse products, place orders, and send them directly through the app. This setup keeps communication smooth and direct, enabling businesses to engage with customers effortlessly. By bridging the gap between eCommerce and real-time interaction, it’s the perfect solution for small businesses looking to sell efficiently while building stronger customer relationships.
Why Sell in WhatsApp?
🚀 Want to sell more efficiently? Launch your WhatsApp store today and take your business to new heights! Selling on WhatsApp goes beyond convenience—it’s a powerful strategy for small businesses to engage with customers, simplify sales, and boost revenue. It’s not just about having an online store; it’s about building strong, direct relationships with your audience while making the buying experience effortless.
Boost Sales with Custom
Discounts & Coupons
✅ Create Custom Coupons – Design exclusive discounts for specific products, categories, or customer groups to attract buyers.
✅ Drive Sales with Promotions – Run seasonal sales, flash deals, and exclusive offers to increase revenue and customer engagement.
✅ Increase Customer Loyalty – Reward repeat customers with special discounts to keep them coming back.
✅ Flexible Discount Options – Set percentage or fixed-amount discounts, apply minimum order requirements, and schedule expiration dates for better control.
✅ Effortless Management – Track, update, and manage all active coupons easily from your dashboard.
💡 With these tools, you can create strategic promotions that drive more traffic and conversions! 🚀
Run Your Store Anytime, Anywhere with Mobile Management
📱 Full Store Management – Design, update, and control your entire store directly from your mobile device, just like on a computer.
🛍 Effortless Order Processing – Manage and fulfill orders seamlessly, ensuring quick and efficient service for your customers.
🚀 Business on the Go – Add new products, track sales, manage inventory, and engage with customers—all from your smartphone or tablet.
🔗 Stay Connected – Whether you're at home, in the office, or on the move, you have full access to your store at all times.
⚡ Ultimate Flexibility – Ideal for busy entrepreneurs who need total control over their store operations without being tied to a desk.
🎯 User-Friendly Interface – Easily navigate, update, and scale your business with Ecwid’s intuitive mobile app.
💡 Take your store anywhere and keep your business running smoothly, no matter where you are! 🚀
Built-in Automated
Marketing Tools
How Our Online Store Simplifies Customer Engagement with Powerful Automation:
✅ Recover Lost Sales – Automatically send abandoned cart emails, reminding customers to complete their purchase with discounts or personalized offers.
✅ Boost Customer Loyalty – Re-engage inactive customers by offering exclusive promotions and incentives to encourage repeat purchases.
✅ Increase Sales with Smart Promotions – Showcase related products, bestsellers, or new arrivals in follow-up emails to maximize cross-selling and upselling opportunities.
✅ Strengthen Your Social Media Presence – Add social media links to emails, making it easy for customers to follow your brand and stay engaged.
With these automation tools, you can streamline communication, enhance customer relationships, and drive more sales effortlessly! 🚀
Accept Payment in
80+ countries
Seamless User Experience: A mobile-responsive design automatically adjusts to fit any screen size, providing a smooth experience across smartphones, tablets, and desktops.
Cater to Mobile Users: With over half of global web traffic coming from mobile devices, your website will be ready to engage a wider audience.
Boost SEO Performance: Search engines prioritize mobile-friendly websites, helping improve your store's visibility in search results.
Enhanced Accessibility: Ensure your store is accessible to customers anytime, anywhere, on any device.
Stay Competitive: A mobile-first design keeps your business relevant and ahead in today's fast-paced digital landscape.
Local Delivery via Lalamove
Currently, live shipping and delivery rates for WhatsApp stores are available through Lalamove. We’re working on integrating additional couriers to provide more shipping options for your business in the future.
Lalamove is a trusted logistics and delivery service that offers on-demand, same-day delivery for businesses. Founded in Hong Kong in 2013, it operates in over 20 countries, providing flexible and efficient shipping solutions for your WhatsApp store. Lalamove utilizes a variety of vehicles operated by professional driver partners to meet your delivery needs.
Lalamove operates in the following countries:
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Asia: China, Hong Kong, Taiwan, Singapore, Malaysia, Philippines, Thailand, Vietnam, Indonesia, and India.
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Latin America: Brazil, Mexico, and Chile.
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United States: Available in select cities.
Please note that service availability may vary by city within these countries. For the latest information, visit Lalamove’s official website or contact their customer service.
Set Custom tax on your orders
your store with automatically apply taxes in 175 countries, ensuring compliance with your stetted taxes.
Location-Based Accuracy: Taxes are applied based on your customer's location, streamlining the checkout process.
Manual Tax Control: Prefer more control? Set your own tax rates for different regions and products.
Flexible Management: Choose between automated or manual tax handling to suit your business needs.
Simplify Compliance: Whether selling locally or globally, we makes tax management hassle-free and reliable.
Automated
WhatsApp Subscription
Direct Customer Engagement: Use WhatsApp subscription feature to connect with customers through phone marketing.
Personalized Communication: Send tailored updates, promotions, and offers straight to your customers' WhatsApp.
Build Stronger Relationships: Strengthen customer loyalty with direct, one-on-one communication.
Boost Sales: Engage with customers effectively, encouraging repeat purchases and driving revenue growth.
High Engagement Rates: Reach customers where they are most active, maximizing the impact of your marketing efforts.
Effortless Integration: Collect customer phone numbers seamlessly and use WhatsApp to enhance your marketing strategy.
Built-In WhatsApp Chat
Instant & Direct Communication: Provide real-time assistance, answer customer inquiries quickly, and offer seamless support.
High Engagement & Trust: Customers are more likely to interact with businesses via WhatsApp, fostering stronger relationships and brand loyalty.
Convenient for Customers: Messaging is preferred over emails or calls, making WhatsApp an easy and effective way for customers to reach you.
Boost Sales & Reduce Abandoned Carts: Quick responses improve customer satisfaction, leading to higher conversions and fewer lost sales.
Effective Marketing & Promotions: Send personalized offers, updates, and reminders directly to customers, increasing engagement and repeat purchases.
Why You Should Leverage WhatsApp to Boost Your Business
📱 Over 2 billion active users worldwide – WhatsApp is one of the most popular messaging apps globally, giving businesses an opportunity to connect with a massive audience across different regions and industries.
🌍 Used in 180+ countries – With its presence in almost every country, WhatsApp allows businesses to expand their reach beyond local markets and engage with customers worldwide, regardless of their location.
📊 More than 175 million people message a business on WhatsApp daily – Customers actively use WhatsApp to interact with brands, ask about products, and receive support, making it a powerful tool for business communication.
⚡ 98% open rate for WhatsApp messages – Compared to traditional email marketing, where open rates average around 20%, WhatsApp messages have a nearly guaranteed chance of being seen, ensuring your business messages reach and engage customers effectively.
💬 80% of small businesses say WhatsApp helps improve customer service and communication – Small businesses report that WhatsApp has significantly enhanced their ability to interact with customers, providing quick responses, resolving issues efficiently, and building strong relationships.
Sell on WhatsApp
Launch your WhatsApp store and receive orders directly with no fees or commissions. Whether you're just starting or expanding, our solution makes it simple to connect with customers and grow your business seamlessly.
WhatsApp catalogue
You can sync your Meta WhatsApp catalog with your WhatsApp store, and we’ll handle the setup for you. This integration streamlines sales, improves customer experience, and boosts conversions, helping grow your business.
Boost your Sales
Selling on WhatsApp is more than convenient—it’s a powerful strategy for small businesses to engage customers, streamline sales, and increase revenue. It’s about building strong, direct relationships while making buying seamless.
Expand your Reach
With your WhatsApp store, you can sell a wide range of products, from physical items like clothing and accessories to digital products, services, and even restaurants bookings, all managed directly through WhatsApp.